FAQs

Do you stock halal sweets?

Many of our sweets are halal, including Pontefract Cakes, Black Jacks, Fruit Salads, American Hard Gums, Coconut Mushrooms and Fruit Jellies. For a full list of halal sweets, visit our halal sweets section.

What sweets are suitable for vegetarians to eat?

Lots of our sweets are suitable for vegans, including Turkish Delight, Liquorice Toffee Rolls, Flying Saucers, Racing Cars, Mega Sour Lemon and Chocolate Éclairs. For a full list of sweets that are suitable for vegetarians, visit our vegan sweets section.

Which sweets are good for coughs?

We stock traditional sweets which are ideal for relieving coughs and sore throats, including Jakemans Throat & Chest Sweets, Cherry Menthol and Soothing Barnips (Gluten Free) with Eucalyptus Oil and Liquorice Extract. However, these are not medical solutions and should not be treated as such. If your cough or sore throat persists, visit your GP.

Which candy contains gelatine?

All types of confectionery with a hard shell and gummy interior contain gelatine. If you are unsure of the ingredients of a product from Bold Street Sweets, always check the label.

When were the first sweets made?

Sweet treats have been enjoyed throughout history – cavemen made candy out of honey as did Indians. Sweets as we know them today began being manufactured in the 19th century in approximately 1850 and many classic favourites appeared soon after. For example, Lovehearts were first manufactured in 1933.

What is nougat made of?

Nougat is a combination of sugar, glucose syrup, vegetable oil, egg albumen, flavourings and colourings. Nougat can also include traces of nuts, peanuts, soya, milk, egg and sulphites.

What is American sweet tea?

American sweet tea is also known as iced tea and is made by adding sugar to bags of black tea and brewing in hot water. The tea is then served ice cold and plain, or can be flavoured with a hint of syrup, raspberry, lemon or mint. Here are Bold Street Sweets, we sell a range of Arizona Iced Teas.

What is the oldest American soda?

Unsurprisingly, the oldest American soda is Coca-Cola, which has been manufactured since 1886. Bold Street Sweets stocks the delicious Vanilla Coca Cola.

Do you have a shop?

As well as our online sweet shop, we have a fully stock store in Liverpool city centre. The address is 6 Bold Street, Liverpool, L1 4DS and we are open Monday-Saturday 9am-8pm and Sunday 10am – 6pm.

Can you source products I can’t find elsewhere, even if they’re not on the website?

We receive many requests for hard-to-find items both over the phone and via email, so we log every request we get and work hard to try to source the product for our customers. We can’t guarantee we’ll find every product, but we have an extensive supplier network and if we can find it, we will.

Don’t be afraid to ask for something you want if we don’t currently sell it. We want to know what our customers would like to see us stock and if you don’t ask, you don’t get. Contact us by sending email to: sales@boldstreetsweets.co.uk

Can I order over the phone? 

No sorry, online only.

How can I pay for my order?

Whether ordering on our website or over the phone, we have several payment options for you to choose from. The most popular choice is PayPal, as it is secure and simple. However, if you don’t have a PayPal account, we also accept all major credit and debit cards, including Visa, Mastercard and Maestro.

Do you offer free delivery?

Yes, any orders over £50 qualify for free standard delivery, which is our 3-5 working day service.

Where is my order?

If you believe your order is late or have any other queries about your delivery, please email us sales@boldstreetsweets.co.uk and we will get back in touch with you as quickly as possible

How do American ‘best by’ dates work and what do the numbers on my product mean?

We strive to ensure all the products we send out are well in date. However, due to the nature of our business and the distances our products travel, it is occasionally possible to receive items that are past their ‘best by’ date. Unlike UK ‘best before’ dates, this does not mean the product is out of date or past its ‘sell by’ date. An American product that is a couple of weeks past its ‘best by’ date is generally still perfectly fine to eat or drink.

Where our products are short dated, this will be indicated on the site, but the majority have at least two months before they reach their ‘best by’ date. This is worth considering if you’re buying ahead for Christmas or a birthday, as it means it is best to wait until closer to the event before ordering , to ensure your products are well within their ‘best by’ date.

It is also important to be aware that the dates stamped on American products are not written in the same format as in the UK and Europe, placing month before da, rather than vice versa. If a product has a date of 01/11, for example, the ‘best by’ date is actually 11th January, not 1st November as with UK dates. Also, many American products have a code stamped on them which looks a lot like a ‘best by’ date when they are actually identifying codes for stores in the USA.

If you have any queries about the dates on your products, please call or email us and we will check them for you.

Do you sell wholesale?

Yes, we sell wholesale. For further information you can visit our wholesale page or contact us via email at sales@boldstreetsweets.co.uk

How will I know if a product is out of stock?

If your product is temporarily out of stock, we will let you know how long it will be before it’s available, as well as providing the option to choose an alternative or cancel your order. If you want to wait for your chosen item, we will hold your order until it can be sent in its entirety.

Do you sell sugar free sweets?

We stock a variety of sugar free sweets, including sugar free Apple and Custard, Eclairs and Humbugs. For a full list of sugar free sweets, visit our sugar free section.

Are there any other Bold Street Sweets stores anywhere else?

Our only physical store site is in Liverpool city centre. However, we stock all of the same lines in our online sweet shop and we deliver to the whole of the UK and Ireland.

Do you get to eat all the sweets?

In the interest of quality assurance we test all of our products to ensure they are up to standard and we have our favourite treats, just like anyone else. However, in the main we leave the sweetie eating to our customers.